International Health Management Services Limited is a foremost Health Maintenance Organization (HMO) and a major player in the industry with offices in Lagos and branches across the country.
Due to steady growth and expansion, we seek the under-listed positions with competent, experienced and dedicated individuals:
REGIONAL MEDICAL MANAGER (Lagos & South West)
KEY RESPONSIBILITIES
Reporting to the Chief Operating Officer, the successful candidates will be:
Responsible for the medical administrative functions of the regional office in Lagos and Southwest
Oversee healthcare provider network development/management in the region
Oversee member services activities, care coordination, provider relations, claims administration, call center operations, wellness programmes and client relationship management in the region
Market medical plans to companies, public sector, institutions, families, individuals and other groups.
REQUIREMENTS:
A Medical Doctor with MBBS or MBSCHB
Possess of an MBA or MPH will be an advantage
Minimum of 5 years experience as Medical Doctor, 3 of which must be with an accredited Health Maintenance Organization (HMO)
Must be computer proficient
CALL CENTER AGENT (Lagos)
KEY RESPONSIBILITIES
Handle all incoming calls from clients, Enrollees, Care Providers and prospects with the aim of resolving every enquiry and complaints
Ensure proper and accurate documentation of all enquires; requests and complaints and resolutions guideline
Authorize Care Providers to deliver specific care according to the established pre-authorization guidelines
Ensure the proper closure of each request / compliant according to best practices
Ultimately strive to ensure satisfaction to both inter and external customers according to stipulated guidelines and regulations
REQUIREMENTS:
Registered Nurse (RN) preferably ,ale
Additional post-RN qualifications will be an advantage
Minimum of 2 years work experience
TO APPLY
Qualified and interested candidates should send their Curriculum Vitae as an attachment to jobs@ihmsnigeria.com
within two weeks.
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