Promasidor holds a
leading position in the Nigerian powdered milk market with its COWBELL
MILK brand, which has found its way into the hearts and homes of
thousands of consumers.
Job Title: Information Systems Support Analyst
Objectives
Ensure that the company’s computer information systems remains
functional by resolving reported problems as well as supporting changes
and additions to respond to new or changed business needs.
The company’s computer information systems include our Enterprise
Resource Planning (ERP) system, currently “Hansa World”, as well as a
number of bespoke database applications developed internally (HR
management, Assets management, Sales Reporting…).
ADMINISTRATION)
- Support the dFunctional Analyst and development team in identifying
and formally describing code corrections required to fix the problem
- Recommend alternative and workarounds to the user for issues that require a longer time-to-fix.
FUNCTIONAL SYSTEMS ADMINISTRATION
Create and maintain up-to-date Information Systems’ user accounts,
Roles, Access rights, configuration/settings/parameters, Reference data
etc (including using import), ensuring that relevant validation and
approval procedures are followed.
Ensure that Systems setup documentation is maintained up-to-date.
TESTING
Validate any change to the Information Systems (for problem fixing or
change requests reasons) and get appropriate sign-off before the change
is put in use in the “live” environment.
Help design and execute test scripts to ensure that business
requirements and functional specifications are appropriately tested.
Document the results of the tests for further problem solving (when
tests fail) or approval of Systems changes (when all tests are
successful).
Requirements
Education
Bachelor’s degree in Computer Science, Information Technology or any other related course.
Experience
Minimum 2 years experience in a similar job OR demonstrable 3 years in an ERP Information Systems Administration.
Knowledge
• Computer or Information Science with Business orientation
• Functional Analyst techniques
• Detailed knowledge of at least one ERP system
• Understanding of basic Accounting principles
• Standard office computer tools (email, word processor, spreadsheet…)
• Understanding of various development methodologies
Nice to have:
• Business Process Analysis
• Project Management Techniques
• Apple Mac OS X
• One programming language
• UML, BPMN, SQL
Skills & Personal Attributes
• Excellent analytical skills & attention to details
• Ability to abstract reality into models
• Understanding of technological issues
• Good communication skills with ability to simplify
• Team spirit
• Structured writing skills
• Ability to manage priorities and handle stress
• Time Management
Method of Application
Click here to apply online
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