At
GE Healthcare, our vision involves looking at Healthcare in a
completely new way. Focusing on earlier, pre-symptomatic disease
detection and prevention, instead of late diagnosis. Helping clinicians
access more information and intervene sooner with targeted treatments so
their patients can leave longer, fuller lives.
We believe we can help make that happen – and we’d like you to be a part
of our mission. As a global leader, GE can bring together the best in
science, technology, business and human resources to redefine the
frontiers of healthcare. Something remarkable happens when you bring together people who are driven to make a difference – they do. ---Your Life. Your career. Your purpose. Re-imagined---
Posted Position Title:
Field Engineer
Career Level:
Experienced
Services
Function Segment:
Field Services
Location:
Nigeria
City:
IIkoyi - Lagos
No
Role Summary/Purpose:
Responsible
for developing and maintaining strong interpersonal relationships with
customer representatives, ensuring Customer Satisfaction and maintaining
all equipment models specific to a modality or modalities in the
assigned area
Essential Responsibilities
Technical: Maintains all models specific to a modality in the assigned area. Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems
Customer satisfaction: Daily interface with doctors and
technicians on equipment status issues. Acts to ensure satisfaction to
primary customers LCT: Assists in Account Sales
visits; helps train others where necessary; identify Sales opportunities
and communicate to account team Business growth: Assists in the growth and direction of business in his/her geographic area Productivity: Responsible for Warranty and PMS contract cost control
Administration: Responsibly completes all administration tasks
on time. Ensures timely completion of FMIs and PMS inspections
documentation for assigned accounts.
Installation: Plays a leading role in complex and multifuntional rooms.
Shares best practices. Maintain effective quality systems and programs
compliant with ISO 9001 standard, according to the GE Service Quality
Policy Statement.
Qualifications/Requirements:
1.Qualified to Degree level or equivalent 2.Technical analytical skills. 2-4 years Field Services experience 3.Comprehensive knowledge of a specific modality or multi-modalities 4.Sought by others for guidance and advice 5.Ability to work independently with minimum direction. High work standards and quality 6.Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
Job Segments: Engineer, Engineering, Field Engineer, Quality, Scientific
