As part of its growth strategy aimed at delivering “World Class
Customer Service” to all subscribers, Globacom is opening more call
centers at Abuja, Port Harcourt & Lagos and requires young, smart
and intelligent graduates (male and female), who speak Hausa to work in
the new call centers in Abuja, Port Harcourt and Lagos.
Job Title: Hausa Speaking Graduates (Customer Service Officer)
Job Status: full time
Responsibilities:
- Attending to customers over the phone
- Providing information and resolving customers’ issues
- Escalating customers’ queries to appropriate units for prompt resolutions
- Capturing customers’ details on the system
Qualifications:
- BSC or HND in any field
- Must have completed the National Youth Service Corps Programme.
- Not more than 30 years of age
- Excellent spoken English
- Fluency in Hausa Language
- Good communication skills.
- Excellent interpersonal relations and attitude
- Friendly disposition, charming character and admirable personality
- Must be computer literate
Method of Application
Qualified candidates should apply below or e-mail their resume (preferably with a scanned passport photograph) to: customercare.job@gloworld.com
Application Deadline: May 15, 2012
Only shortlisted candidates will be contacted.